New Employee Information

Prior to attending your orientation, we would like you to familiarise yourself with the information below, particularly the forms that you may need to complete on your orientation day.

Our Benefits

The Royal Flying Doctor Service South Australia & Northern Territory (RFDS SA / NT) has a range of benefits that you can take advantage of as an employee.

Salary Packaging

The RFDS SA / NT, as a not for profit (PBI), offers an attractive salary packing service to its staff. Community Business Bureau (CBB) manages the administration service for salary packaging. The Salary Packaging policy and further information regarding CBB can be found below.

Salary Packaging  

CBB Information Brochure

Click here to be re-directed to CBB's website to book your salary packaging sign-up appointment.

Employee Assistance Program

The Employee Assistance Program (EAP) is a free, confidential and voluntary counselling service provided as a resource to RFDS SA / NT employees and their immediate family. Its aim is to assist with the resolution of personal and work related problems which may affect their work performance or quality of life. Further information about this can be found below.

Employee Assistance Program

Learning Management System - LAAMP

LAAMP is available to use for all staff as a learning and development resource. LAAMP is available to download as a Mobile App and can be used on Desktop.

Cultural Awareness Training

Cultural Awareness Training is available on LAAMP. Please view our handy resource developed by our National RAP Coordinator on Cultural Protocols.
Cultural Protocols Guide


The RFDS SA / NT understands the importance of superannuation and assists employees to plan for their future through our superannuation scheme. Of course, employees may choose to have their superannuation directed to their own existing super funds, or alternatively RFDS SA / NT have their own superannuation fund managed by AMP. Below you will find more information about the RFDS SA / NT Superannuation Plan, the Super Choice Form and AMP Custom Super.

Superannuation Policy

Choice of Superannuation Form

AMP Superannuation Information Category 5 Staff

AMP Superannuation Information Category 5 Staff (Pilots)

Our Policies

The RFDS SA / NT have a number of Policies contained in our Suite of Manuals, and HR Policies contained in the HR Policies Employee Manual. Please speak to P&C when you begin to access and download Policies and Procedures relevant to your role. Below are some Policies you should familiarise yourself with upon commencing employment, we suggest you read these before your orientation day and we encourage you to ask any questions on the day.

Drug and Alcohol Management Policy

Code of Conduct

IT Acceptable Use

Remote Access to RFDS IT Network

Remote Area Housing (RAH) Policy

Relocation Assistance Policy

Uniform Policy

Outside Employment Policy

No Smoking Policy

Our Enterprise Agreements and Fair Work Info Statement

Many of our employees are covered under Enterprise Agreements. Feel free to save the agreement that applies to you for your own records. The Fair Work Information Statement is relevant to all employees and Casual Information Statement is for casual employees only.

Fair Work Information Statement

Casual Employment Information Statement

Pilot Agreement

Flight Nurse Agreement

Operations Coordinators Agreement

Engineers Agreement

Should you have any questions do not hesitate to contact our People & Culture team on 08 8238 3351.