The RFDS in SA/NT

New Employee Information

Welcome to the RFDS SA/NT ! We are so pleased to have you join our team of 450+ employees across South Australia and Northern Territory. 

We welcome you to access, read and understand the following information to set you up for success!

Our Benefits

The Royal Flying Doctor Service South Australia & Northern Territory (RFDS SA/NT) has a range of benefits that you can access as an employee.

Salary Packaging

The RFDS SA/NT, as a not for profit charity, offers an attractive salary packing service to its staff. Community Business Bureau (CBB) manages the administration service for salary packaging. 

Employees need to contact CBB to set up salary packaging - please click here to be re-directed to CBB's website to book your sign-up appointment.

CBB Information Brochure

Employee Assistance Program

The Employee Assistance Program (EAP) is a free, confidential and voluntary counselling service provided as a resource to RFDS SA/NT employees and their immediate family. The aim of the EAP is to assist with the resolution of personal and work related problems which may impact employees work performance, mental health, or quality of life. Further information about this can be found below.

Employee Assistance Program for NT employees

Employee Assistance Program for SA employees

Manager Assist for People Leaders 

Learning Management System - LAAMP

LAAMP is available to use for all staff as a learning and development resource. LAAMP is available to download as a Mobile App and can be used on Desktop.

You will receive your LAAMP log in details on your first day to begin your training!

Relocation Assistance

Staff relocating to accept a position with RFDS SA/NT may be eligible for relocation assistance in the form of temporary accommodation, reimbursements and travel days. The policy can be found below.

Relocation Assistance Policy

Cultural Awareness Training

Cultural Awareness Training is available on LAAMP. Please view our handy resource developed by our National RAP Coordinator on Cultural Protocols.

Cultural Protocols Guide

Superannuation

RFDS SA/NT understands the importance of superannuation and assists employees to plan for their future through our superannuation scheme. Of course, employees may choose to have their superannuation directed to their own existing super funds, or alternatively we have our own managed fund with AMP. Below you will find more information about the RFDS SA/NT Superannuation Plan with AMP Custom Super.

Staff Superannuation

Pilots Superannuation

Casuals Superannuation

Remote Area Housing Allowance (Alice Springs employees)

Alice Springs employees (part-time or full-time) may be eligible to access a remote area housing allowance. Please access this procedure on the application of this allowance below.

Remote Area Housing Procedure

Our Policies

RFDS SA/NT has a number of policies and operational manuals relevant to staff and dependent on the role you are undertaking. As an employee, you will be able to access our full suite of policies and procedures upon commencement via our Intranet page. You will be issued with your log ins on your first day with RFDS SA/NT.

To get you started, please see below for some pre-reading. If you have any questions in relation to the documents below, please speak to your People and Culture representative.

Code of Conduct

Leave Policy

IT Acceptable Use Guide

Uniform Policy

Travel and Accommodation Policy

Discrimination, Bullying and Harassment Policy

Remuneration and Benefits Policy

Probation Procedure

Our Enterprise Agreements and Fair Work Info Statement

RFDS SA/NT has 4 Enterprise Agreements with a big portion of staff covered by a contract of employment (employment agreement) or Modern Award. 

If you are unsure whether you are covered under an Enterprise Agreement, please refer to your employment agreement or contact People and Culture. Feel free to save the agreement that applies to you for your own records.

Fair Work Information Statement

Casual Employment Information Statement

Fixed-term Information Statement

Pilot Agreement

Flight Nurse Agreement

Operations Coordinators Agreement

Engineers Agreement

Modern Awards

Should you have any questions do not hesitate to contact our People & Culture team on 08 8238 3351 or peopleandculture@flyingdoctor.net