Your safety, rights and feedback
The Royal Flying Doctor Service is committed to providing great care – no matter where you live.
RFDS Tasmania is accredited against the National Safety and Quality Primary and Community Healthcare Standards. National accreditation is independent recognition that a healthcare organisation meets the expected safety and quality requirements.
Feedback
Feedback is an important part of RFDS Tasmania. Your feedback improves our programs and services and helps us design new services.
All feedback is valued, and helps us better understand your experiences.
If you have feedback about any of our services within Tasmania, please tell us. Whether you are a member of our community, a carer, donor, partner, patient, visitor or volunteer, your feedback is always welcome.
- Click here to provide client feedback (physical and mental health programs)
- Click here to provide patient feedback (dental health program)
You can also email our quality team directly: quality@rfdstas.org.au
Consumer representation
The Flying Doctor prides itself on fostering an approach to service provision that is led by the communities we work with.
As part of this, we are looking for interested members of the public to come on board as consumer representatives.
We are looking individuals from all walks of life (not just with a medical background) who are based in regional, rural and remote Tasmania.
There are a number of different roles available, including committee membership, consulting roles, or even having a part to play in the development of resources.
The purpose of these representatives will be to advise RFDS Tasmania on how best we can service the needs of regional and remote communities.
If this sounds like something you’d be interested in, please contact us at quality@rfdstas.org.au or on 03 6391 0509.
Clinical Governance map
Our Clinical Governance is an important system at RFDS and ensures that we deliver safe and quality health services.
Clinical Governance at RFDS Tasmania is comprehensive and involves the entire organisation.
We also have a number of resources available for consumers to download:
