Visitor Experience Services Manager
Visitor Experience Services Manager
Redevelopment of the Broken Hill Outback Heritage Visitor Experience - Join the team.
Classifications
- Hospitality / Travel / Tourism
- Tour Guide & Operator
- Permanent / Full Time
Key points
- Have you always wanted to live in the outback? Do you love tourism?
- Be part of an exciting new world-class tourist attraction
- Enjoy the lifestyle of living in the outback
Description
The Royal Flying Doctor Service (RFDS), South Eastern Section is offering a truly unique opportunity to work within one of the largest and most comprehensive aeromedical organisations in the world.
Have you always wanted to live in the outback? Do you love tourism? If the answer is yes, then this is your dream job. With a $5.5 million grant from the New South Wales State Government the Broken Hill Outback Heritage Experience will be transformed into a world-class tourist attraction.
Take the plunge and make your mark on the next chapter of the RFDS whilst working in the heritage listed town of Broken Hill. Did we mention it is only a 15-minute drive from home to your new dream job, so what are you waiting for?
As a Visitor Experience Services Manager, your main responsibilities are:
- Manage, support and inspire the Visitor Experience team through orientation, training, rostering and development
- Reporting, analytics and statistics on visitor experience, marketing, education and event opportunities, outcomes and activities and financial reports
- Promote the retail store by tapping into your creativity to assist with retail display
- Visitor experience marketing, engagement planning and strategic business planning
- Work with the Head of Tourism and the General Manager Corporate Affairs and Fundraising with business development, event and function management to promote the Outback Heritage Visitor Experience
- Demonstrated experience in Retail Operation/staff training/stock display and presentation
- Demonstrated experience in Business Management/accounts reporting, daily reconciliation, staff supervision/ability to lead and motivate staff team
- Demonstrated experience in Marketing and public relations
- Excellent interpersonal and customer service skills
- Proven computer skills and advanced writing skills
- Proven experience in a retail sales or tourism environment are highly desirable
- Willingness to complete Fire Warden training
- Current Unrestricted Drivers Licence with clean driving record
- Valid Working with Children Check
- Infection Control COVID Certificate
- First Aid Certificate
To apply visit our website: www.flyingdoctor.org.au/careers. Please include at least two referees in your resume.
Applications Close: 9:00am, Monday 17 July 2022
Full COVID-19 vaccinations are an essential requirement.
Our Values: Our Values of Reliability, Care, Trust and Safety shape the way we work as individuals, as team members and with the communities we serve.
The RFDS (South Eastern Section) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, or protected Veteran status.
Any published closing dates are estimated, the RFDS SE aim to fill vacancies as quickly as possible. This means that we will close adverts as soon as we have found the right candidate, and this may be before the published closing date. We would therefore advise interested applicants to submit an application as early as possible.
