Systems Administrator
Systems Administrator
Our Systems Administrator is responsible for coordinating the day-to day IT activities and manage the escalated Helpdesk queries.
Classifications
- IT & Telecomms
- Help Desk / Support
- Permanent / Full Time
Key points
- Travel to our regional and remote locations
- Iconic organisation
- Generous salary packaging available
Description
The Royal Flying Doctor Service of Australia (RFDS) is one of the largest and most comprehensive aeromedical organisations in the world. Using the latest in aviation, medical and communications technology, we deliver extensive primary health care and 24-hour emergency service to those who live in and travel through remote, rural and regional Australia.
This role will be based in our Surry Hills office and is responsible for coordinating the day-to day IT activities, manage the escalated Helpdesk queries and ensure out key systems are operating as they should.
Responsibilities also include but not limited to:
- Lead service delivery support efforts and make sure all problems are resolved in a timely manner with limited disruptions
- Provide escalation and advice for Helpdesk tickets
- Ensure all systems are patched to appropriate security levels
- Participate in the Helpdesk on-call roster as needed
- Maintain asset register of network-connected device
- Exposure to Cloud technologies, such as Microsoft Azure or AWS
- Experience with Active Directory, MS Exchange Server/Exchange Online, Anti-virus and Office 365
- Extensive experience with rollouts, deployments and exposure to scripting (Powershell)
- Strong technical knowledge of hardware and software solutions
- Be able to travel to our regional and remote locations
- Evidence of full COVID-19 vaccination
Our Values of Reliability, Care, Trust and Safety form shape the way we work as individuals, as team members and with the communities we serve.
The Royal Flying Doctors Service (South Eastern Section) is passionate about social justice and diversity and is committed to being an EEO employer. We embrace diversity in our workforce and encourage applications from culturally and linguistically diverse backgrounds, including those from Aboriginal, Torres Strait Island heritage and people with lived experience of disability.
The RFDS (South Eastern Section) is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, or protected Veteran status
