Data & Insights Administrator

The Royal Flying Doctor Service (RFDS) is one of Australia's most trusted charities, delivering vital healthcare and emergency services to communities across the country.

In Tasmania, our growing services include mobile dental care, mental health and wellbeing programs, and community health initiatives that improve health outcomes in rural, regional and remote communities.

We are seeking an experienced and highly organised Data & Insights Administrator (0.6 FTE - negotiable) to join our Philanthropy & Communications Team. This new part-time role is ideally based at our Launceston headquarters, with hybrid and remote working arrangements by negotiation.

Reporting to the Philanthropy & Communications Manager, you will be responsible for the administration and optimisation of Raiser's Edge NXT, ensuring high-quality fundraising data, reporting and insights that support donor engagement, fundraising growth and informed decision-making.

Key Responsibilities

• Administer and optimise Raiser's Edge NXT and associated fundraising systems.
• Maintain high standards of donor and supporter data quality, integrity and governance.
• Produce reports, dashboards and insights to support fundraising, communications and engagement activities.
• Develop audience segmentation and campaign selections to strengthen supporter engagement and fundraising outcomes.
• Identify and implement improvements to systems, workflows and reporting processes.
• Support organisational data initiatives and integration across key business systems.
• Provide training, guidance and support to CRM users across the organisation.

About You

You will bring demonstrated experience in CRM or database administration, ideally in a fundraising, membership, customer engagement or not-for-profit environment. Experience with Raiser's Edge NXT will be highly regarded.

You will also have:

• Strong analytical and problem-solving skills.
• Advanced Excel and reporting capability.
• Exceptional attention to detail and commitment to data accuracy.
• The ability to convert data into meaningful insights and recommendations.
• Strong communication and stakeholder engagement skills.
• A collaborative approach and passion for continuous improvement.

Why Join RFDS Tasmania?

This is an opportunity to combine your technical expertise with meaningful work that helps improve the health and wellbeing of Tasmanians.

We offer:

• Flexible working arrangements.
• Competitive salary and non-for-profit access to salary packaging.
• Professional development opportunities.
• The opportunity to make a genuine impact in communities across Tasmania.
• The chance to be part of one of Australia's most iconic and trusted organisations.

For further information about RFDS Tasmania, visit www.flyingdoctor.org.au/tas.

For a confidential discussion or to request further information, please contact Corey Martin, Philanthropy & Communications Manager, on 0439 065 553 or corey.martin@rfdstas.org.au

Apply on SEEK > Data & Insights Administrator - SEEK

Applications close 5pm Wednesday, 12 August 2026.

Royal Flying Doctor Service Tasmania is committed to creating a diverse, inclusive and safe workplace and encourages applications from people of all backgrounds.