Communications and Marketing Coordinator

We are on the hunt for a motivated individual to join our communications and marketing team and help make a difference to all those who live, work and travel throughout regional Western Australia.

The RFDS is one of Australia’s most loved and well-known charities. As a member of the team, you’ll have the privilege of working with some of our most dedicated supporters, community groups and corporate partners to help spread the word about the great work the RFDS is doing across the State.



About the role


This role will provide the right candidate with the opportunity to gain excellent experience, be creative and innovative, and be an integral part of the RFDS team.

Reporting to the Communications and Marketing Manager, the Marketing Coordinator plays a pivotal role in the delivery of the RFDS’ overall marketing and communications strategy.

This role will create and share content for our digital channels, promote our services, monitor media and social media activity, support the fundraising team to meet campaign goals, work collaboratively with other members of the team and external contractors to develop, implement, monitor and evaluate marketing campaigns and manage our website requirements.

Our team is small but mighty. The person in this role will also need to roll their sleeves up with tasks like videography and photography, design projects, and supporting RFDS events and activities (sometimes during evenings and on weekends), administration and internal communications.

This position will suit an early-to-mid career professional looking to make their mark in a highly regarded Australian organisation.



About you

The successful candidate will possess:

- A tertiary qualification in marketing, communications or a related discipline or prior marketing experience with demonstrated results in digital marketing.
- A strong understanding of marketing, advertising, digital, PR and other communication principles.
- Exceptional written, verbal and visual communication skills with high attention to detail.
- Excellent organisational and time management skills.
- Experience managing social media channels including strategy, content development and evaluation.
- Experience liaising with external contractors and agencies including graphic designers, photographers and videographers and advertising agencies to deliver marketing activities.
- Experience in delivering and analysing digital marketing activity.
- Experience using eDM platforms, Google Analytics, Adobe Creative Cloud Suite and website CMS.
- The ability to be a team player as well as work autonomously.
- E-commerce experience (using Shopify) is desirable.


Benefits

- Permanent, full-time role
- Salary packaging - up to $15,900 per annum for everyday expenses and up to $2,650 per annum on meals and entertainment expenses
- Novated Lease options
- Hybrid work environment
- Workplace culture of teamwork and collaboration


What your average day might look like in this role


Starting the day with a check of our social media channels, you’ll be across who’s posting what, commenting where and what the issues of the day are shaping up to be.

Next you might get in touch with our graphic designer to brief them on an upcoming advertising campaign for one of our fundraising appeals or partnership campaigns.

After a strategy chat with the team about our upcoming fundraising appeal, you’ll hop on the phone to arrange a photoshoot with a former patient who’s reached out to us via social media and wants to share their story. Their experience will feature prominently in our upcoming donor letter and will become a compelling case for individuals to donate to the RFDS.

In the afternoon you’ll head into our aircraft hangar to facilitate some filming with our crews. These videos will be used for social media, donor communication, internal communications and general promotion to showcase the work we do for Western Australia.

Rounding out the day, you’ll prepare social media posts for the rest of the week, check in on merchandise sales, update some website content, EDM and social media analytics and process some invoices.



About Us



The mission of the Royal Flying Doctor Service (Western Operations) is to provide excellence in aeromedical and primary health care across Western Australia. Every member of the RFDS WO team contributes to that mission and living our values of showing respect, demonstrating fairness, utilising diversity and being safe. Every year, the RFDS WO provides urgent retrieval for about 10,000 patients in regional WA. A further 10,000 appointments are provided in primary healthcare clinics in remote communities, including GP, nurse, dental and mental health care. RFDS crews are committed to providing the finest care to the furthest corners of the State, using the highest standards of clinical care, aviation safety and technology to make a difference to people living and working across WA – the largest and most remote health jurisdiction in the world.



The RFDS in WA operates five bases in Perth, Broome, Port Hedland, Kalgoorlie and Meekatharra. Our 24/7 operations centre at Jandakot Airport coordinates complex logistics for patient retrievals and clinics across the State. We work in partnership with government, business and the community, and are proud to work on Country with Aboriginal medical services and many local service providers.



Submit your resume and cover letter by clicking on the ‘Apply Now’ button.



RFDSWO is an Equal Opportunity Employer, and we encourage Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds and people with disabilities to apply. Please note applicants require the right to work in Australia.



Only shortlisted candidates will be contacted.