Our Supporter Promise

Caring for Australians,
from the ground up.

The furthest corner. The finest care.

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Our Story

The Royal Flying Doctor Service has been saving lives in rural and remote Australia for more than 95 years.

Our Purpose

We exist to support healthier and happier Australians, no matter where they live, work or play.

Our Promise

This is what you can expect from the RFDS SA/NT team when you join our loyal community of supporters.

Our Supporter Promise

View Policies

Policy & Compliance

Detailed guidelines on ethical fundraising and governance standards.

View Policy Page

We will be ethical and transparent in how we raise funds.

We will always treat you with dignity, honesty and respect.
We will never use pressure, guilt or unethical tactics.
We prioritise cost effectiveness to provide the best return.
We comply with all fundraising laws and ACNC standards.
Privacy Policy

Your Data is Safe

How we securely manage, store, and protect your personal information.

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We will protect your privacy, personal data and preferences.

We take all reasonable measures to securely store your information.
We protect data from misuse, loss, or unauthorised access.
You control your communication preferences; we reflect your wishes.
View Magazine

See Your Impact

Download the latest edition of AirDoctor Magazine to see your impact.

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We will be open on the impact of your donation.

Community support bridges the gap to fund medical aircraft fit-outs.
You receive regular updates via our communications.
Our Financial Reports are fully transparent and accessible online.

Our Core Values

The principles that guide every flight, every clinic, and every interaction.

CARE

We demonstrate culturally safe care for our patients, people, stakeholders, and communities.

INTEGRITY

We deliver safe, high-quality services through demonstrating trust, honesty and respect.

COLLABORATION

We listen, share and communicate as one team to deliver great outcomes.

INNOVATION

We embrace change and strive to provide industry-leading solutions.

We're here to listen.

If you have any feedback regarding our Supporter Promise, your communication preferences, or would like to share your story, please contact our Supporter Care Team.

Alexandra

Alexandra

Relationship Specialist

Kristen

Kristen

Campaign Specialist

Mikayla

Mikayla

Campaign Specialist