Tourism Manager NT
About Royal Flying Doctor Service South Australia & Northern Territory (RFDS SA/NT)
Australia’s most trusted charity, the Royal Flying Doctor Service provides 24-hour emergency aeromedical and primary health care services to those who live, work and travel in rural and remote Australia.
Serving South Australia and the Northern Territory, the team at RFDS SA/NT exists to support happier and healthier Australians no matter where they live, work or play.
Watch stories about our people, patients and the communities we serve at finestcare.com.au
About this Opportunity
Reporting directly to the Executive General Manager – Strategy, Brand & Reputation, as the Tourism Manager NT, you will be responsible for the strategic planning, business development and operational management of the RFDS SA/NT’s tourism business, comprising the RFDS Alice Springs Tourist Facility and RFDS Darwin Tourist Facility.
Specifically, you will:
- Build and maintain a commercially focused, customer-centric culture within RFDS SA/NT’s tourism business and positions each tourist facility as the ‘number one’ tourist attraction in Darwin and Alice Springs, respectively.
- Manage, mentor and support the facility managers and staff to optimise user experience and achieve implement destination marketing and retail (souvenirs) plans in accordance with the overarching business plan.
- Establish and maintain relationships and lead contract/pricing management with key tourism partners and customers locally and throughout Australia.
- Manage and coordinate RFDS SA/NT’s involvement within tourism events (famils, trade and key projects), as well as representation at local community and fundraising events, conferences and shows.
- Manage and retain RFDS SA/NT compliance with tourism industry certifications and accreditations to support our position as a leading tourism provider and contributor to the NT tourism industry.
- Support the broader Philanthropy & Engagement team to identify, foster and manage local third-party fundraisers, corporate sponsorships and donor relationships.
About You
You are:
- An experienced sales and/or marketing consultant with experience in the tourism sector (NT preferred), or in tourism destination development.
- A creative and innovative thinker.
- A strong communicator with the ability to form, foster and manage positive relationships.
- Experienced in e-commerce and digital marketing platforms.
- A strong problem solver with analytical thinking, and organisational and planning skills.
- Experienced with budget management and hold financial aptitude to support commercial activities and programs.
To be considered for the role you require:
- Degree qualifications in Tourism, Marketing, Business Management, Economic Development or substantial relevant on-the-job experience in a comparable field.
- A current and valid driver’s licence issued from an Australian State or Territory.
- Capacity for regular NT and interstate travel.
Our Benefits
As part of our team, you can expect to be provided with challenging, interesting work and be supported to achieve your best. RFDS SA/NT offers a supportive environment where our people are valued, and professional development is encouraged.
In addition, we also offer:
- Reward and recognition program.
- Learning management system.
- Employee Assistance Program.
- Comprehensive orientation program for new starters.
- Generous annual salary packaging options to reduce your taxable income including:
- packaging up to $15,899 of your salary.
- packaging of an additional $2,650 of your salary via a meal and entertainment card.
Further Information
To view the Position Description, please click here. To apply for the role please click the 'Apply' button to be redirected to our careers centre.
For a confidential discussion in relation to the position or the recruitment process, please contact Emily Pickles, People and Culture Coordinator via 0410 923 586.
Applications close at 11:59pm on Monday 15 January 2024.
Please note that we are unable to accept late applications, or applications submitted via email.
Please note that as part of RFDS SA/NT recruitment process, you may be subject to several pre-employment checks, including a national police clearance, Working with Children Clearance and drug and alcohol test. Please contact us if you would like to know more.
Please note, we reserve the right to appoint to the position before the published closing date. Interested applicants are encouraged to submit an application as early as possible!
The Royal Flying Doctor Service is an equal opportunity employer that fosters a positive culture and offers a diverse, safe and supportive work environment. Aboriginal and Torres Strait Islander Applicants are encouraged to apply.
