Operations Support Officer - PAG

About the Royal Flying Doctor Service Central Operations (serving SA/NT)

Saving and improving lives for over 90 years, the Royal Flying Doctor Service of Australia (RFDS) is a leader in the delivery of emergency aeromedical and community health care services to rural and remote Australia.

Serving South Australia and the Northern Territory, the team at RFDS Central Operations exists to support happier and healthier Australians, no matter where they live, work or play. We continually invest in our people, infrastructure and technology to improve our patient-centred care.


About this Role

Reporting to the Operations Manager, Operations Communications Centre, this role provides administrative support to a multi-disciplinary team at our Port Augusta base, including health professionals, and call centre operations coordinators. The role is responsible for a wide variety of administrative tasks including the entry of data into specific databases, welcoming clients and visitors to the base by staffing the reception desk and coordinating medical program appointment bookings. Other responsibilities include managing staff travel and accommodation bookings, monitoring and coordinating property/equipment repairs and maintenance schedules, assisting with the preparation of operational reports and documentation. Using specific guidelines, the Operations Support Officer will also assist to identify and triage medical emergencies, seeking and facilitating assistance when required, and is responsible for deliveries/collections to/from hospitals, pharmacies, and other health providers along with general office duties.

About You

To be successful in this role you will have demonstrated experience providing reception and administrative support in an office environment along with excellent phone and accurate data entry skills. You will also have exceptional customer service and organisational skills, demonstrated proficiency with Microsoft Office products and the ability to maintain privacy and confidentiality and contribute positively to the workplace.

Experience in the health services or property management industry would be an advantage but are not essential.

As part of our team you can expect varied, challenging and interesting work, providing you with the opportunity to utilise your administrative talents. We offer attractive remuneration including salary packaging benefits.

If you are keen to work in an organisation that makes a real difference to all Australians, apply now.

For the position description and to apply please click here to be redirected to our Careers Centre.

Applications close COB Thursday 8th September.

If you require further information, please call Emily Pickles on 0410 923 586.

The RFDS has mandatory vaccination requirements. Please contact us if you would like to know more.

We reserve the right to make an offer prior to the closing date.