IT Service Desk Administrator

About the RFDS (Central Operations)

We are the leader in providing emergency aeromedical and essential primary health care services to people who live, work and travel in rural and remote Australia. As we approach our centenary of saving lives, we have launched a new Strategic Plan with a focus on becoming more specialised, more innovative and a better-connected health service provider to communities in South Australia and the Northern Territory.

About this Opportunity

You will join a team of dedicated professionals, providing timely support in person, via phone and remotely, diagnosing and solving IT and equipment related issues for our multi-disciplinary staff located throughout South Australia and Northern Territory. This includes but not limited to, maintaining the network, as well as rolling out new technology, equipment and software, and finding new ways to improve our technical supported procedures throughout our bases and rural and remote locations.

About you

You will hold an IT or Computing Qualification (Bachelor or similar), with a minimum of 2 years of IT practical experience supporting VMware, PC’s / Windows Servers, Remote Desktops, and Mobile devices. Experience working with Citrix is highly advantageous, as well as iPhone / iPad management software. You will possess a high level of communication skill, and the ability to communicate effectively and clearly to a wide range of stakeholders. You will also be able to demonstrate your ability to problem solve and fault-find hardware.

Our Benefits

As part of our team, you can expect to be provided with challenging, interesting work and be supported to achieve your best. We offer attractive remuneration as well as generous salary packaging benefits. In return for your skills, energy and commitment to our purpose, we offer you the opportunity to make a real impact. You will work every day with people who are passionate about what we do and proud of their contribution to our organisation and the communities we serve.

If you are keen to move your career into an organisation that makes a real difference to all Australians, then please apply now.

To view the Position Description for the role and to apply via our Careers Centre, please click here.


Please note, we reserve the right to appoint to the position before the published closing date. Interested applicants are encouraged to submit an application as early as possible.

The Royal Flying Doctor Service is an Equal Opportunity Employer.