P/time Customer Service Assistant - Alice Springs
About the Royal Flying Doctor Service Central Operations (serving SA/NT)
Saving and improving lives for over 90 years, the Royal Flying Doctor Service of Australia (RFDS) is a leader in the delivery of emergency aeromedical and community health care services to rural and remote Australia.
Serving South Australia and the Northern Territory, the team at RFDS Central Operations exists to support happier and healthier Australians, no matter where they live, work or play. We continually invest in our people, infrastructure and technology to improve our patient-centred care.
Our Alice Springs Tourist Facility provides an opportunity to learn about the history, staff and patients of the Royal Flying Doctor service and their heroic stories, in a technology driven and interactive environment. We are seeking to appoint an experienced and enthusiastic Customer Service Assistant to ensure that our visitors receive the best possible customer service together with a unique learning experience.
About the Role:
This role aims to ensure our visitors have an exceptional experience and YOU ARE THE KEY to that:
Greeting and welcoming all visitors
Providing visitors with a brief informative talk
Assisting with the coordination of school visits, educational and local community events, and activities
Managing advanced bookings with a quality customer service focus
Assisting with ordering, pricing, storage and displaying of stock
About You
- You Love working with people and have:
Outstanding interpersonal skills and an ability to speak confidently to groups
Retail experience
Exceptional customer service and organisational skills
Previous experience in the Tourism Industry is preferred but not essential. Rostering is to cover opening hours of the Tourist Facility Monday to Sunday.
To APPLY and to view the Position Description please click HERE
For a Confidential discussion about the role, please contact Jane Longmire- Talent Acquisition Partner - 0498317202.
The RFDS has mandatory vaccination requirements. Please contact us if you would like to know more.
Please note, we reserve the right to appoint to the position before the published closing date. Interested applicants are encouraged to submit their application as soon as possible.
The Royal Flying Doctor Service is an equal opportunity employer that fosters a positive culture and offers a diverse, safe and supportive work environment. Aboriginal and Torres Strait Islander applicants are encouraged to apply.
