Customer Service Assistant Darwin
About the Royal Flying Doctor Service Central Operations (serving SA/NT)
Saving and improving lives for over 90 years, the Royal Flying Doctor Service of Australia (RFDS) is a leader in the delivery of emergency aeromedical and community health care services to rural and remote Australia.Serving South Australia and the Northern Territory, the team at RFDS Central Operations exists to support happier and healthier Australians, no matter where they live, work or play. We continually invest in our people, infrastructure and technology to improve our patient-centred care.
Australia’s most reputable charity, the Royal Flying Doctor Service (RFDS) provides emergency aeromedical and primary health care services to those who live, work and travel in rural and remote Australia.
Our Darwin Tourist Facility provides an opportunity to learn about the history, staff and patients of the Royal Flying Doctor service and their heroic stories. The events surrounding the Bombing of Darwin Harbour in 1942 and the destruction it brought to the city can also be experienced through virtual and interactive technology.
We are seeking to appoint an experienced and enthusiastic Customer Service Assistant to ensure that our visitors receive the best possible customer service together with a unique learning experience.
About the Role:
• Hosting tour groups
• coordinating school visits, educational and local community events and activities
• Managing advanced bookings with a quality customer service focus
• Assisting with ordering, pricing, storage and displaying of merchandise
About You
To be successful in this role you will have:
• A bright and enthusiastic personality
• Outstanding interpersonal skills and an ability to speak confidently to groups
• Previous retail sales and cash register experience
• Exceptional customer service and organisational skills
Previous experience in the Tourism Industry is preferred but not essential. Rostering is to cover opening hours Monday to Sunday.
For a copy of the position description, and to apply please click here.
Confidential enquiries to Noni Romano, Tourist Facility Manager on 08 8983 5700.
Applications close Monday 16th May 2022.
The RFDS has mandatory vaccination requirements. Please contact us if you would like to know more.
Please note, we reserve the right to appoint to the position before the published closing date. Interested applicants are encouraged to submit an application as early as possible.
The Royal Flying Doctor Service is an equal opportunity employer that fosters a positive culture and offers a diverse, safe and supportive work environment.
