Customer Service Assistant

Customer Service Assistant

Australia’s most reputable charity, the Royal Flying Doctor Service (RFDS) provides 24-hour emergency aeromedical and primary health care services to those who live, work and travel in rural and remote Australia.

Our Darwin Tourist Facility provides an opportunity to learn about the history, staff and patients of the Royal Flying Doctor service and their heroic stories. The events surrounding the Bombing of Darwin Harbour in 1942 and the destruction it brought to the city can also be experienced through virtual and interactive technology.

We are seeking to appoint an experienced and enthusiastic Customer Service Assistant to ensure that our visitors receive the best possible customer service together with a unique learning experience.

About the Role:

Greeting and welcoming all visitors
Providing visitors with a brief informative talk
Assisting with the coordination of school visits, educational and local community events and activities
Managing advanced bookings with a quality customer service focus
Assisting with ordering, pricing, storage and displaying of stock
About You

To be successful in this role you will have:

A bright and enthusiastic personality
Outstanding interpersonal skills and an ability to speak confidently to groups
Previous retail sales and cash register experience
Exceptional customer service and organisational skills
Previous experience in the Tourism Industry is preferred but not essential. Rostering is to cover opening hours Monday to Sunday.

For a copy of the position description, and to apply click here.

Confidential enquiries to Noni Romano, Tourist Facility Coordinator on 08 8983 5700.

Applications close: 23 August 2021

The RFDS has mandatory vaccination requirements. Please contact us if you would like to know more.