Customer Service Assistant

Australia’s most reputable charity, the Royal Flying Doctor Service (RFDS) provides 24-hour emergency aeromedical and primary health care services to those who live, work and travel in rural and remote Australia.

Our Alice Springs Tourist Facility provides an opportunity to learn about the history, staff and patients of the Royal Flying Doctor service and their heroic stories, in a technology driven and interactive environment. We are seeking to appoint an experienced and enthusiastic Customer Service Assistant to ensure that our visitors receive the best possible customer service together with a unique learning experience.

About the Role:

Your duties will include (but are not limited to):

Greeting and welcoming all visitors
Providing visitors with a brief informative talk
Assisting with the coordination of school visits, educational and local community events, and activities
Managing advanced bookings with a quality customer service focus
Assisting with ordering, pricing, storage and displaying of stock
About You

To be successful in this role you will have:

A bright and enthusiastic personality
Outstanding interpersonal skills and an ability to speak confidently to groups
Previous retail sales and cash register experience
Exceptional customer service and organisational skills
Previous experience in the Tourism Industry is preferred but not essential. Rostering is to cover opening hours of the Tourist Facility Monday to Sunday.

To view the Position Description for this role, please click here and to apply please click the Apply button to be directed to our Career Centre.

For a Confidential discussion about the role, please contact Lesley Prince, Tourist Facility Manager, on 0417 544 271.

Applications close at 5:00PM 22 June 2021

We reserve the right to make an offer prior to the closing date.

The Royal Flying Doctor Service is an Equal Opportunity Employer that fosters a positive culture and offers a diverse, safe and supportive work environment.