Administration Team Leader
About the Royal Flying Doctor Service South Australia / Northern Territory (RFDS SA/NT)
We are trusted leaders in providing aeromedical and primary health care services to people in remote, rural and regional locations across South Australia and the Northern Territory. Our five-year Strategic Plan is focused on growing as an innovative, responsive and better-connected health service provider for all Australians.
Watch stories about our people, patients and the communities we serve at finestcare.com.au
About this Opportunity
Reporting directly to the Operations Director, as the Administration Team Leader, you will lead the Reception and Front Desk services at Adelaide Base. You will be motivated to provide outstanding administrative and leadership guidance to the reception team and broader operations team.
We believe our people – all of our people – keep the Royal Flying Doctor Service flying.
You will:
- Provide leadership and direction to the team by developing procedures to assist in completing functions of the reception team, communicating team priorities, monitoring and reporting service delivery against KPIs, and modelling leadership behaviours and performance expectations.
- Manage general reception requirements including telephone calls and email enquiries, monitoring the visitor sign in system, mail responsibilities, over the counter donations and stationery requests.
- Provide administrative support to the Operations Director and other senior managers/executives including diary coordination, email management, and meeting administration.
- Coordinate all staff uniform requirements including stock management.
- Manage pool vehicle bookings including vehicle maintenance, plus so much more!
About You
You are:
- Committed to the delivery of reception and administrative services in a professional environment.
- Experienced in leading teams in an administrative/reception environment.
- Experienced with providing administrative support to senior manager/executives.
- Able to assert high level interpersonal skills with an ability to liaise with internal and external stakeholders at all levels.
- Able to demonstrate excellent attention to detail, and time management and task prioritisation skills.
To be considered for the role you require:
- Demonstrated experience in delivering high quality administrative services.
- Experience in a team leader capacity.
- Strong computer literacy with experience in utilising the Microsoft Office suite of applications.
- Excellent planning, organisation, self-management, prioritisation and time management capabilities.
- Exemplary written and verbal communication skills.
Our Benefits
As part of our team, you can expect to be provided with challenging, interesting work and be supported to achieve your best. RFDS SA/NT offers a supportive environment where our people are valued, and professional development is encouraged.
In addition, we also offer:
- Free onsite parking.
- Employee Assistance Program.
- Reward and recognition program.
- Learning management system.
- Comprehensive orientation program for new starters
- Generous annual salary packaging options to reduce your taxable income including:
- packaging up to $15, 899 of your salary towards loans, rent and bills.
- packaging of an additional $2,650 of your salary via a meal and entertainment card.
Further Information
To access the position description, please click here.
For a confidential discussion in relation to the position, please contact Emily Pickles, People and Culture Coordinator on 0410 923 586
Applications close at 11:59pm on 5 February 2024.
Please note that we are unable to accept late applications, or applications submitted via email.
The RFDS has mandatory vaccination requirements. Please contact us if you would like to know more.
Please note, we reserve the right to appoint to the position before the published closing date. Interested applicants are encouraged to submit an application as early as possible!
The Royal Flying Doctor Service is an equal opportunity employer that fosters a positive culture and offers a diverse, safe and supportive work environment. Aboriginal and Torres Strait Islander Applicants are encouraged to apply.
