Facilities Officer

• Be the go-to person for facilities solutions supporting vital services in the Northern Territory
• Enjoy real variety across building maintenance, contractors, assets and minor projects
• Bring your practical expertise to a Darwin-based role where your work will make a visible difference

About the Royal Flying Doctor Service South Australia / Northern Territory (RFDS SA/NT)

We are one of Australia’s most trusted and respected health and aeromedical service providers, delivering essential care to people across remote, rural and regional communities throughout South Australia and the Northern Territory.

As part of our ongoing strategic and operational activities within the Northern Territory, we are focused on strengthening our workforce and enhancing capability across the region.

Our five-year Strategic Plan prioritises building innovative, responsive and better-connected services that improve health and wellbeing outcomes for all Australians. You can watch stories about our people, patients and the communities we serve at rfdsnt.com.au.

About this Opportunity

RFDS SA/NT is entering an exciting new chapter in the Northern Territory, and this is an opportunity to play an important part in supporting the facilities, infrastructure and operational assets behind our essential services.

As Facilities Officer, you will be the internal technical support for a broad range of facilities matters. You will provide practical advice, coordinate maintenance and remediation works, oversee contractors and service providers, and manage minor projects and refurbishments.

Reporting to the Senior Facilities Manager, you will work with a high degree of autonomy while collaborating with the broader Facilities Management team and stakeholders across the organisation. Your work will help ensure our facilities are safe, well maintained and ready to support our people and operations.

Key responsibilities include:

• Prioritising and supporting facilities-related work requests across sites, infrastructure and fleet.
• Reviewing planned maintenance reports and coordinating required remediation works.
• Providing technical trade advice and operational input on issues affecting new and existing assets.
• Working with external trades, consultants and service providers to resolve complex facilities and asset-related issues.
• Managing minor project works and refurbishments across sites, buildings and fleet.
• Overseeing project budgets, invoices and contractor performance.
• Managing defects liability periods, including operational testing, building handovers and supporting documentation.
• Conducting site inspections and service audits to ensure work is completed safely and to the required standard.
• Monitoring contractor and service performance and identifying opportunities to improve service delivery.
• Contributing to workplace health and safety, risk management, quality and environmental activities.

About You

You are a practical and solutions-focused facilities professional who enjoys variety, takes ownership and knows how to get things done. You can confidently balance competing priorities, work through complex facilities issues and build productive relationships with contractors, service providers and internal stakeholders.
You understand building operations and maintenance, communicate clearly and bring sound judgement to decisions that affect customers, stakeholders and operational teams.

To be successful, you will bring:

• At least five years’ project, facilities or business management experience within the property industry, or demonstrable equivalent experience.
• Demonstrated experience in facilities management or operations, with a sound understanding of building operations and services.
• Exposure to building services such as fire, mechanical, plumbing or electrical services.
• Sound knowledge of building maintenance issues and relevant trades.
• Experience in contract management and interpreting contracts to monitor contractor performance.
• The ability to develop and implement maintenance and servicing schedules or systems.
• Strong organisational and time-management skills, with the ability to manage competing demands and meet deadlines.
• Proven problem-solving skills and the ability to identify and present practical solutions.
• Strong customer service, communication and stakeholder-management skills.
• Competency using Microsoft Word and Excel, databases, spreadsheets, reporting systems and email.
• Knowledge of relevant requirements relating to building safety, access, egress and parking.
• A current Australian Driver’s License and eligibility to hold an Aviation Security Identification Card.

The following will be highly regarded:

• A building industry trade qualification or at least five years’ experience in a building trade role.
• Project management training or qualifications.
• Experience developing policies and procedures relating to infrastructure and asset management.
• Experience coordinating tenders and managing contracts or service agreements.
• Procurement experience, including identifying suppliers and negotiating contracts.
• Experience using project management software such as Microsoft Project, Smartsheet or similar.
• Knowledge of property management practices, including leasing, licensing, security and maintenance.
• Knowledge of quality management principles.

Some travel and occasional out-of-hours work may be required.

Our Benefits

As part of our team, you will be supported to achieve your best while contributing to meaningful work that makes a real difference.

We offer:

• Generous salary packaging options, including up to $15,899 plus $2,650 for meals and entertainment
• Competitive remuneration
• Flexible work arrangements
• Employee Assistance Program
• Reward and recognition programs
• Learning and development opportunities
• Comprehensive onboarding program

Further Information

To access the position description, please contact TEMRSRecruitment@flyingdoctor.net

For a confidential discussion about the role, please contact Natalie Clegg, Senior Facilities Manager via 0438 137 940

For recruitment enquiries, please contact Jo Graham, Senior Recruiter via 0428 679 511.

Please note, we reserve the right to appoint to the position before the published closing date. Interested applicants are encouraged to apply as early as possible. 

The Royal Flying Doctor Service is an equal opportunity employer that fosters a positive culture and offers a diverse, safe and supportive work environment. Aboriginal and Torres Strait Islander applicants are encouraged to apply.