Facilities Coordinator

• Join an innovative team in this new role at Australia’s most reputable charity!
• Full-time position located in Darwin
• Generous salary packaging benefits

About the Royal Flying Doctor Service South Australia / Northern Territory (RFDS SA/NT)

We are one of Australia’s most trusted and respected health and aeromedical service providers, delivering essential care to people across remote, rural and regional communities throughout South Australia and the Northern Territory.

As part of our ongoing strategic and operational activities within the Northern Territory, we are focused on strengthening our workforce and enhancing capability across the region.

Our five-year Strategic Plan prioritises building innovative, responsive and better-connected services that improve health and wellbeing outcomes for all Australians. You can watch stories about our people, patients and the communities we serve at rfdsnt.com.au

About this Opportunity

Based in Darwin and reporting to the Senior Facilities Manager, the Facilities Coordinator plays an important role in supporting the day-to-day management of RFDS SA/NT facilities and assets, including bases, clinics, staff accommodation and the vehicle fleet.

Working closely with internal stakeholders, contractors and service providers, you will coordinate maintenance and repairs, maintain asset and facilities systems, support contractor management and help ensure our facilities remain safe, functional and well maintained.

Key responsibilities will include:

• Coordinate day-to-day repairs and maintenance across RFDS SA/NT buildings, plant and equipment.
• Manage facilities work requests and maintain accurate information within the Computerised Maintenance Management System (CMMS).
• Maintain asset registers, facilities databases, contractor records and other relevant documentation.
• Coordinate contractors and service providers, monitoring performance, timeframes, costs and compliance requirements.
• Support contractor and supplier onboarding and assist with contract renewals, RFIs, RFQs and procurement activities.
• Reconcile invoices, track costs associated with facilities works and identify discrepancies as required.
• Coordinate vehicle servicing, repairs and maintenance and assist with the procurement and fit-out of new vehicles.
• Support the coordination of RFDS staff accommodation, including repairs, maintenance, inspections and liaison with rental agencies and employees.
• Assist with facilities projects, asset inspections, capital replacement planning and building works.
• Build strong working relationships with internal and external stakeholders and provide responsive, professional customer service.
• Support workplace health and safety, quality and continuous improvement activities across the Facilities Management function.

About You

You are a highly organised and proactive professional who enjoys coordinating multiple priorities and working with a diverse range of stakeholders. You have a practical approach to problem solving, strong attention to detail and the ability to ensure facilities and maintenance activities are coordinated efficiently and professionally. You are comfortable working with contractors, systems and databases and understand the importance of safety, quality and responsive customer service in a facilities environment.

To be successful, you will bring:

• Previous administration experience and/or knowledge, along with an understanding of building or facilities operations.
• Experience coordinating contractors and monitoring service delivery and performance.
• Strong organisational and time management skills, with the ability to manage multiple priorities and projects simultaneously.
• Experience implementing and maintaining systems, processes, databases and accurate records.
• Strong customer service and stakeholder relationship management skills.
• High-level written and verbal communication skills.
• Sound problem-solving and decision-making capabilities.
• An understanding of building maintenance issues and relevant trades.
• Experience developing or coordinating maintenance and servicing schedules.
• Strong computer literacy, including Microsoft Word, Excel, databases, spreadsheets and email.
• The ability to work effectively both independently and collaboratively as part of a team.
• A strong commitment to workplace health and safety and quality standards.

Qualifications or experience in project management, contract management or administration will be highly regarded, along with experience in procurement, asset management, property management or tender processes.

Our Benefits

As part of our team, you will be supported to achieve your best while contributing to meaningful work that makes a real difference.

We offer:

• Generous salary packaging options (up to $15,899 + $2,650 meal & entertainment)
• Competitive remuneration
• Flexible work arrangements
• Employee Assistance Program
• Reward and recognition programs
• Learning and development opportunities
• Comprehensive onboarding program

Further Information

To access the position description, please email TEMRSRecruitment@flyingdoctor.net

For a confidential discussion about the role, please contact Natalie Clegg, Senior Facilities Manager via 0438 137 940

For recruitment enquiries, please contact Jo Graham, Senior Recruiter via 0428 679 511

Please note, we reserve the right to appoint to the position before the published closing date. Interested applicants are encouraged to apply as early as possible!

The Royal Flying Doctor Service is an equal opportunity employer that fosters a positive culture and offers a diverse, safe and supportive work environment. Aboriginal and Torres Strait Islander Applicants are encouraged to apply.