Contact
The RFDS has operations across Australia.
Please call the phone number that is for the state you live in.
If you wish to call our national office, then that number is lower on the page.
Please select your state for state specific contact details below:
For 24 hour medical and emergency help call
1300 My RFDS (1300 69 7337)
URGENT NOTICE: You may need to update your satellite phone settings to be able to call Telehealth (1300 MY RFDS). Click here for more information.
This is an emergency number for people without access to hospital services in their local area. For all other locations please dial 000 to be connected to your local emergency services.
Click here to learn how to prepare a patient for transport, or prepare an airstrip for the Flying Doctor.
Emergency
For 24 hour medical and emergency help call
1300 My RFDS (1300 69 7337)
URGENT NOTICE: You may need to update your satellite phone settings to be able to call Telehealth (1300 MY RFDS). Click here for more information.
This is an emergency number for people without access to hospital services in their local area. For all other locations please dial 000 to be connected to your local emergency services.
Click here to learn how to prepare a patient for transport, or prepare an airstrip for the Flying Doctor.
Queensland General Enquiries
Email: rfds_bne@rfdsqld.com.au
Telephone: 07 3860 1100 (for donations please call: 07 3852 7515)
Facsimile: 07 3860 1122
Address: 12 Casuarina Street BRISBANE AIRPORT QLD 4008
RFDS Qld donation enquiries and contact preference updates
Email: supportercare@rfdsqld.com.au
07 3852 7515
RFDS Qld Corporate Partnerships
Email: partnerships@rfdsqld.com.au
Phone: 07 3852 7515
Volunteer enquiries
https://careers.rfdsqld.com.au/volunteers/
Career enquiries
Email: recruitment@rfdsqld.com.au
RFDS Qld feedback
Email: liaison@rfdsqld.com.au
Phone number: 0428 054 990
With so many RFDS bases and visitor centres across the country, we are presenting them on a map for ease of access and usability
See our bases and visitor centresFor 24-hour medical emergency help you can call the Flying Doctor directly on 1800 DRS FLY (1800 377 359) or dial 000.
These numbers are to be used ONLY in an emergency or if you do not have access to hospital services in your local area.
To talk to someone, call:
Lifeline 13 11 14
For rural areas -
Lifeline 13 11 14
or
NSW rural 24 hour mental health crisis line 1800 011 511.
Emergency
For 24-hour medical emergency help you can call the Flying Doctor directly on 1800 DRS FLY (1800 377 359) or dial 000.
These numbers are to be used ONLY in an emergency or if you do not have access to hospital services in your local area.
To talk to someone, call:
Lifeline 13 11 14
For rural areas -
Lifeline 13 11 14
or
NSW rural 24 hour mental health crisis line 1800 011 511.
Whether you’re a supporter, a patient, or a member of the community, we’re here to help you get in touch with the right team.
Donors & Supporters
If you have a question about a donation, regular gift, receipt, or would like to update your details, our Supporter Relations team would love to help.
> Call: 1300 669 569 (within Australia)
> International: +61 2 9941 8888
> Email: supporter@rfdsse.org.au
You can also use our online form to update your contact or payment details, but for help with regular giving requests, or if you’d prefer to speak with someone, please call or email the Supporter Relations team. Please allow up to three working days for changes to be processed on the form.
General enquiries
For all general questions about RFDS NSW/ACT, including our services, programs, or organisation:
> Phone: 02 9941 8859
> Email: enquiries@rfdsse.org.au
> Mailing Address: GPO Box 3537, Sydney NSW 2001
> Office Address: 418A Elizabeth St, Surry Hills NSW 2010
Gifts in Wills
If you are considering leaving a gift in your Will, or have questions about an existing bequest, our Gifts in Wills team is here to help.
Contact the Gifts in Wills team.
Corporate partnerships
For enquiries about corporate partnerships or sponsorships:
> Email: partnerships@rfdsse.org.au
Feedback, compliments & complaints
We welcome your feedback and take all comments seriously.
> Fundraising or marketing feedback: supporter@rfdsse.org.au
> Healthcare services feedback: consumerhealthfeedback@rfdsse.org.au
Privacy enquiries
If you have a question or concern about privacy:
> Email: privacy.officer@rfdsse.org.a
> View our Privacy Policy here.
Medical records requests
To request access to medical records:
> Email: medicalrecords@rfdsse.org.au
Careers
Interested in working with the Royal Flying Doctor Service?
> Email: careers@rfdsse.org.au
OTHER CONTACTS
> 24/7 non-emergency patient transport: 1300 612 000.
> Clive Bishop Medical Centre Broken Hill, 9am-5pm, Monday to Friday (08) 80 80 37 80.
Head of Corporate Affairs: Therese Raft
Email: therese.raft@rfdsse.org.au
Mobile: 0407 583 854
Communications Manager: Katie Alstead
Email: katie.alstead@rfdsse.org.au
Mobile: 0455 747 448
Communications Advisor: Taylor Jurd
Email: Taylor.jurd@rfdsse.org.au
Mobile: 0436 622 802
With so many RFDS bases and visitor centres across the country, we are presenting them on a map for ease of access and usability
See our bases and visitor centresRFDS Victoria does not provide emergency medical services.
Please dial 000 for emergency assistance.
Emergency
RFDS Victoria does not provide emergency medical services.
Please dial 000 for emergency assistance.
GENERAL ENQUIRIES
Email: info@rfdsvic.com.au
Head Office Phone: 03 8412 0400
Patient Transport Service Phone: 1300 887 678
Facsimile: 03 9429 8311
Head Office Address: Level 1, 345 Bridge Road, Richmond VIC 3121
Mailing Address: PO Box 7027, Richmond VIC 3121
Facebook: Follow Royal Flying Doctor Service Victoria here
DONOR ENQUIRIES
Email: fundraising@rfdsvic.com.au
Phone: 03 84120490
GIFT IN WILL ENQUIRIES
Email: philanthropy@rfdsvic.com.au
Phone: 03 8412 0400
VOLUNTEER ENQUIRIES
Email: info@rfdsvic.com.au
SCHOLARSHIP ENQUIRIES
Email: scholarships@rfdsvic.com.au
MEDIA ENQUIRIES
Contact: Jesse Earle
Email: jesse.earle@rfdsvic.com.au
Mobile: 0439 722 828
With so many RFDS bases and visitor centres across the country, we are presenting them on a map for ease of access and usability
See our bases and visitor centresFor 24-hour medical and emergency assistance call:
SA (Outback Areas): 1800 RFDS SA (1800 733 772)
NT (Central Australia): 000
NT (Top End/Darwin): 000
HF Radio: (4010kHz, 6890kHz or 8165kHz)
Satellite Telephone: 08 8648 9555 or +61 1800 RFDS SA (+61 1800 733 772)
Emergency numbers are for people without access to hospital services in their local area. For all other locations please dial 000 to be connected to your local emergency services.
Click here to learn how to prepare a patient for transport, or prepare an airstrip for the Flying Doctor. You can also view the instructional video for airfield inspection and preparation for night landings here.
Emergency
For 24-hour medical and emergency assistance call:
SA (Outback Areas): 1800 RFDS SA (1800 733 772)
NT (Central Australia): 000
NT (Top End/Darwin): 000
HF Radio: (4010kHz, 6890kHz or 8165kHz)
Satellite Telephone: 08 8648 9555 or +61 1800 RFDS SA (+61 1800 733 772)
Emergency numbers are for people without access to hospital services in their local area. For all other locations please dial 000 to be connected to your local emergency services.
Click here to learn how to prepare a patient for transport, or prepare an airstrip for the Flying Doctor. You can also view the instructional video for airfield inspection and preparation for night landings here.
Email: enquiries@flyingdoctor.net
Telephone: 08 8238 3333
Facsimile: 08 8238 3395
Address: 1 Tower Road, ADELAIDE AIRPORT SA 5950 or PO Box 381 MARLESTON SA 5033
Student Placements: Email: enquiries@flyingdoctor.net
Medical Chests in SA/NT: Contact Port Augusta Primary Health Care Service. Telephone: 08 8648 9500
Corporate: Contact Charlie Paterson, Executive General Manager – Strategy, Brand & Reputation. Email: charlie.paterson@flyingdoctor.net Telephone: 0422 233 134
Volunteering: Contact Lindy Allchurch, Volunteer Fundraising Specialist. Email: lindy.allchurch@flyingdoctor.net Telephone: 08 8238 3314
Fundraising: donations@flyingdoctor.net Telephone: 1800 813 318
Recruitment: careers@flyingdoctor.net
Email: media@flyingdoctor.net
Mobile: 0438 276 181
With so many RFDS bases and visitor centres across the country, we are presenting them on a map for ease of access and usability
See our bases and visitor centresTasmanian RFDS does not provide emergency medical services – please dial 000 for emergency assistance.
Emergency
Tasmanian RFDS does not provide emergency medical services – please dial 000 for emergency assistance.
Email: enquiries@rfdstas.org.au
Telephone: (03) 6391 0509
Launceston Address:Level 1, 18 Paterson Street, Launceston 7250
Hobart Address: 30 Burnett Street, North Hobart TAS 7000
PO Box 140, Evandale TAS 7212
With so many RFDS bases and visitor centres across the country, we are presenting them on a map for ease of access and usability
See our bases and visitor centresFor 24 hour medical and emergency help call 1800 625 800
For satellite phone calls: 08 9417 6389
Emergency
For 24 hour medical and emergency help call 1800 625 800
For satellite phone calls: 08 9417 6389
General Enquiries
Email: westops@rfdswa.com.au
Telephone: 08 9417 6300
Address: 3 Eagle Drive Jandakot Airport, Jandakot, WA 6164
Medical Enquiries
For enquiries regarding medical services (emergency evacuation, clinics or telehealth) please email medical@rfdswa.com.au
Confidential clinical communications, discharge summaries and requests for medical records can be emailed directly to RFDSWOPatientSafetyandQuality@rfdswa.com.au.
Patient Feedback
We would love to hear from you about your experience with the Royal Flying Doctor Service Western Operations. Please fill out the feedback form here.
Career Enquiries
Media contact
Email: communications@rfdswa.com.au
Mobile: 0438 941 058
With so many RFDS bases and visitor centres across the country, we are presenting them on a map for ease of access and usability
See our bases and visitor centresRFDS National Office (located in Canberra)
Email: FederationOfficeEnquiries@rfds.org.au
Telephone: +61 02 6269 5500
Street Address: Suite 1, 99 Northbourne Avenue, Turner, ACT 2612
Contact Us
The RFDS takes complaints, compliments and general feedback very seriously. The contact details you provide us will be treated confidentially and will only be used by RFDS to improve our service delivery.
