Customer Feedback
The RFDS takes customer feedback very seriously and as an opportunity to improve our service. We encourage our customers and stakeholders to provide feedback in the form of compliments, comments or complaints. We will endeavour to resolve all issues promptly wherever possible and will refer the issue to the appropriate operational section for resolution where required.
Please feel free to contact us on services@rfdsno.com or for urgent matters call 02 8259 8100. All responses will be treated with strict confidentiality and will only be used by RFDS to improve our service delivery.