National Standards

Date published

04 Nov 2019

RFDS Victoria is proud to be voluntarily undertaking the National Safety and Quality Health Service (NSQHS) Standards compliance assessment in 2020.

Our participation will involve compliance with seven of the eight standards, spanning clinical governance, consumer partnerships, preventing and controlling healthcare-associated infection, medication safety, comprehensive care, communicating for safety, and recognising and responding to acute deterioration.

The seventh standard, blood management, is not relevant to RFDS Victoria’s service provision and therefore will not be audited.

RFDS Victoria Quality and Impact Manager, Cassie Moore, says that the National Standards provides an excellent opportunity for the organisation to proactively seek out areas for improvement, while renewing our commitment to building a culture of learning, improvement and safety for staff and clients.

“We’re confident that we provide an excellent service but, like any health care organisation, we are always looking to improve and ensure that quality remains at the forefront of everything we do. We are eager to identify these areas for improvement, as illustrated by our voluntary undertaking of the National Standards auditing process,” says Ms. Moore.

The auditing process will commence in February 2020.