- Work for Australia’s most trusted and iconic charity
- Melbourne-based full-time, permanent position available
- Access to salary packaging options to reduce your taxable income

The Organisation
Proudly serving Australians since 1928, the Royal Flying Doctor Service (RFDS) provides emergency aeromedical and allied health services for people in rural and remote Australia. We strive towards improving the health and wellbeing of our rural communities and believe in creating opportunities, so all Victorians have the choice to access essential primary health care services.

About the Role
As the Regional Manager West/NSW you will lead and manage operations for patient transport and volunteer services across multiple regions in western Victoria and NSW. This is a Victoria-based role combines strategic planning with hands-on leadership to ensure safe, efficient, and high-quality service delivery. You’ll oversee compliance, drive innovation, and foster strong internal and external stakeholder relationships while managing budgets and performance standards.

Key responsibilities include but are not limited to:
- Lead regional operations for patient transport and volunteer services, ensuring compliance with KPIs, clinical governance, and regulatory standards
- Drive strategic growth through business planning, new service initiatives, and stakeholder and community engagement
- Manage budgets, performance reporting, and continuous improvement across multiple branches
- Mentor and develop branch managers and operational teams to build capability and succession planning
- Resolve complex operational issues and support implementation of organisational strategies

To be successful, you will need:
- Tertiary qualifications in Health Administration, Nursing, Paramedicine or a related field
- Postgraduate qualification (Master’s preferred) or Graduate Certificate in Business, Management, Health, Human Resources or a related field (desirable)
- Minimum five years’ experience in operational or regional management, preferably within health or community services
- Proven experience managing multidisciplinary teams across multiple locations
- Strong knowledge of regulatory frameworks in NEPT or similar environments
- Demonstrated ability to develop and implement business development plans
- Excellent communication, stakeholder engagement, and problem-solving skills
- Satisfactory completion of safety screening including a current Driver’s Licence, National Police Check, and the right to work in Australia

Our Benefits
- Employee Assistance Program (EAP)
- Salary packaging: up to $15,900 for everyday expenses + $2,650 for meals each Fringe Benefit Tax year
- Five non-accruable Office Closure Leave days each year
- Fitness passport – a discounted gym membership to gyms and pools that both you and your family can enjoy
- Enjoy a full-time role with flexible work arrangements to work from home and at our offices, as well as options for purchased leave
- Great parental leave benefits in addition to government parental leave

Need more information?
For any enquiries, please email careers@rfdsvic.com.au

To access the position description and to apply please click the ‘Apply’ to be redirected to our Career Centre.

Applications close on Sunday 23rd of November 2025.

Please note that we are unable to accept late applications, or applications submitted via email.

We aim to fill vacancies as quickly as possible. This means that we will close advert as soon as we have found the right candidate, and this may be before the published closing date. We would therefore advise interested applicants to apply as early as possible.

The Royal Flying Doctor Service, Victoria, is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applications from individuals of underrepresented backgrounds to apply, including but not limited to, those from Aboriginal and Torres Strait Islander, culturally and linguistically diverse and LGBTQI communities.