Operations Support Officer
- Full time, permanent role
- Dynamic, fast paced, professional environment
- Join Australia’s most trusted Charity
About the RFDS (Central Operations)
We are leaders in providing aeromedical and primary health care services to people in remote, rural and regional locations across South Australia and the Northern Territory. As we head toward our 100th year of providing services, we launch a new strategic plan with a focus on becoming more specialised, more innovative and a better connected health service provider.
About this Role
Reporting to the Operations Manager, Operations Communications Centre, this role provides administrative support to a multi-disciplinary team at our Port Augusta base, including health professionals, and call centre operations coordinators. The role is responsible for a wide variety of administrative tasks including the entry of data into specific databases, welcoming clients and visitors to the base by staffing the reception desk and coordinating medical program appointment bookings. Other responsibilities include managing staff travel and accommodation bookings, monitoring and coordinating property/equipment repairs and maintenance schedules, assisting with the preparation of operational reports and documentation. Using specific guidelines, the Operations Support Officer will also assist to identify and triage medical emergencies, seeking and facilitating assistance when required, and is responsible for deliveries/collections to/from hospitals, pharmacies, and other health providers along with general office duties.
To be successful in this role you will have demonstrated experience providing reception and administrative support in an office environment along with excellent phone and accurate data entry skills. You will also have exceptional customer service and organisational skills, demonstrated proficiency with Microsoft Office products and the ability to maintain privacy and confidentiality and contribute positively to the workplace
Experience in the health services or property management industry would be an advantage but are not essential.
As part of our team you can expect varied, challenging and interesting work, providing you with the opportunity to utilise your administrative talents. We offer attractive remuneration including salary packaging benefits.
If you are keen to work in an organisation that makes a real difference to all Australians, apply now.
To apply for the role and view the position description, please click here to be redirected to our Career Centre.
Applications close 5:00pm Tuesday 22 June 2021.
We reserve the right to make an offer prior to the closing date.
The Royal Flying Doctor Service is an equal opportunity employer that fosters a positive culture and offers a diverse, safe and supportive work environment.