Duty Tasking Officer | Aeromedical Services

Date published

08 Nov 2019

Applications close

22 Nov 2019


Brisbane, QLD, Australia

Job ID


Whenever and wherever people in Queensland need us the most, we’re there.  That’s how it’s been for almost a century. Join us and help us keep it that way.

About us.

The Royal Flying Doctor Service of Australia (RFDS) is one of the largest and most comprehensive aeromedical organisations in the world. Using the latest in aviation, medical and communications technology, we deliver extensive primary healthcare and 24-hour emergency service, from nine strategic bases, to those who live, work and travel throughout Queensland.

The Role:

Full Time, permanent
24-hour rotational roster
Working with Retrieval Services Queensland (RSQ) in Kedron, our Duty Tasking Officers provide an essential 24/7 service tasking all RFDS aeromedical patient transfer and retrievals throughout Queensland. 

As a Duty Tasking Officer, you will be the initial point of contact for RFDS aeromedical requests from both Queensland Health/ RSQ and our RFDS Medical Officers. You will assist in the efficient planning of crews and aircraft movements to meet the request and authorise RFDS aircraft and crews to be tasked for flights.  You will also supply manifests to our bases and pilots before the commencement of each flight.  

The role requires the ability to assess situations and make informed decisions in a high tempo environment. You will have a keen eye for detail and will maintain record systems and ensure RFDS governance and compliance requirements are met. 

About you

To be successful in the role you will have aviation industry experience and an understanding of operational considerations in aviation including factors pertaining to aircraft performance. 

In addition, you will have:

Demonstrated experience in multi-tasking and having the ability to make optimal decisions under pressure
The ability to communicate facts in a clear and concise manner whilst displaying professionalism and confidentiality in high tempo situations
Demonstrated operational logistics management experience
There are also three ‘must-haves’ that we look for in every employee of RFDS (Queensland Section). We want people who:

Are passionate about providing the finest care to people in Queensland;
Go above and beyond to drive a positive, cohesive team culture – helping each other to help others;
Embrace the challenges our organisation faces - have the motivation to help us thrive in a competitive, commercial, KPI-driven environment

Why join us?

In return for your skills, energy and commitment to our mission, we offer you the opportunity to make a real impact. You’ll work every day with people who are passionate about our purpose and proud of their contribution to our iconic organisation.

You’ll come to work knowing that your efforts are enabling our organisation to remain at the forefront of rural and remote health care delivery and advocacy. Critically, you’re also helping ensure our organisation is efficient, effective and sustainable now and in the future.

This opportunity won't last long - be part of a well-established Australian success story - Apply Now.

 This role will be required to undergo a pre-employment drug and alcohol test. You will also be required to be eligible to hold an Aviation Security Identification Card (ASIC). You will be required to successfully complete the RFDS credentialing process which includes providing copies of qualifications/registrations and evidence of immunity or vaccination against VPD. 

APPLICATIONS CLOSE: 22nd November 2019

The RFDS is committed to the principles of Equal Employment Opportunity

Aboriginal and Torres Strait Islander People are encouraged to apply.