Community Engagement Manager

Date published

18 Sep 2023


To be determined

Job ID


Community Engagement Manager

Lead the community engagement team & develop & execute comprehensive community engagement plans to promote the RFDS brand & reputation in QLD.


  • Marketing / PR / Events
  • Promotions
  • Permanent / Full Time

Key points

  • Permanent, full-time role
  • Have access to generous not-for-profit tax-free benefits of up to $18,550
  • Work from any of our RFDS bases in Queensland!


Join the Royal Flying Doctor Service (Queensland Section) (RFDS) as Community Engagement Manager to develop and execute comprehensive community engagement plans. Support regional RFDS bases by proactively engaging communities and promoting the RFDS brand and reputation throughout Queensland. In this role, you will lead and support a well-established Community Engagement team, utilising your tactical expertise and friendly, positive and engaging nature. You will successfully;

  • Provide operational leadership to deliver strategic and commercial objectives of the organisation
  • Develop a local calendar of events, and oversee the execution and management of such events, including the RFDS’ schools and simulator program Foster a positive and productive working environment for all staff in line with the organisation’s mission, vision, promise and values
  • Provide support to operational staff on community and stakeholder engagement activities
  • Build and maintain strong relationships with community leaders, understanding their needs and how RFDS can strengthen relationships and support within their communities
  • Produce detailed reports, including community and staff feedback, and benchmarking tools to measure community activity and growth
The Community Engagement Manager will join the RFDS team on a permanent, full-time basis and can work from any of our RFDS bases in Queensland.
Who are we looking for?

We are seeking an engaging, confident leader who promotes innovation and stays up to date on data trends. In addition, to formal qualifications in Marketing, Communication, Event Management, Media, Public Relations or a relevant discipline you will demonstrate;
  • The ability to lead remote teams
  • Extensive experience in community engagement and marketing services
  • Experience in developing, implementing and managing community engagement strategies and plans
  • Exceptional writing skills, including the ability to write for a variety of different audiences and media
  • Strong project management skills
  • High-level skills in managing databases and campaign monitoring software
  • Excellent conceptual and analytical skills, with a proven ability to understand a wide range of topics, identify issues and provide appropriate communication and engagement solutions
About our offering

At RFDS (Queensland Section), we are deeply committed to making a positive impact on those who reside, work, and commute in remote, rural, and regional areas of Queensland. As an RFDS team member, you will take pride in knowing that your hard work is instrumental in supporting our teams on the frontlines. Your dedication will play a crucial role in upholding our esteemed reputation and the trust of the communities we serve. In return for your service, you will;
  • Receive an attractive salary remunerating you for your highly developed skills, qualifications and experience
  • Have access to generous not-for-profit tax-free benefits of up to $18,550
  • Be an integral leader of the Commercial and Corporate Affairs team driving the strategic plans to engage with communities across Queensland.
  • Access our Employee Assistance Program including counselling, nutrition sessions, financial sessions, and legal advice
  • Receive Private health insurance discounts
  • Have the option to receive novated leasing
  • Receive a full allocation of a newly launched uniform range at no cost
About the Royal Flying Doctor Service (Queensland Section)

The Royal Flying Doctor Service (RFDS) is one of the largest and most comprehensive aeromedical organisations in the world. In Queensland, the RFDS employs over 500 people with positions ranging from pilots, doctors, nurses, engineers, allied health professionals, and a variety of administration and support services roles. The RFDS delivers a broad range of essential healthcare services to rural and remote communities, as well as emergency retrieval services. In addition to aeromedical retrievals of the critically ill or injured, the RFDS also delivers a broad range of essential primary and preventative healthcare services, including telehealth, mental health, oral health and health promotion.


To discuss opportunities within the RFDS (Queensland Section) please contact Recruitment at 07 3852 7553 or
Royal Flying Doctor Service acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the Traditional Custodians of the land. The RFDS is committed to eliminating all forms of discrimination in the provision of healthcare. We embrace diversity and welcome all people irrespective of faith, ethnicity, sexual orientation or gender identity.

Successful candidates will be subject to a Criminal History Check and pre-employment drug and alcohol testing. Candidates are required to hold a current, unrestricted Australian Driver's Licence and obtain a Blue Card. 

RFDS (Queensland Section) works with vulnerable patients in remote parts of Queensland and provides an essential service to many regional and remote communities. To ensure the health and safety of our staff, our patients and these communities, as well as to manage the risks involved in service delivery and COVID-19 transmission in these communities and our workplaces, our staff are required to be vaccinated against COVID-19. If you are the successful candidate the requirement to be vaccinated against COVID-19, including maintaining any recommended booster requirements, will be a term of your employment, as will the requirement to provide proof of vaccination.