Community Engagement Coordinator

Date published

16 Mar 2023


Mt Isa Base

Job ID


Community Engagement Coordinator

Based in regional Queensland, the Community Engagement Coordinator will assist in the organisation of rural and remote events across Queensland!


  • Marketing / PR / Events
  • Marketing / PR / Events - Other
  • Permanent / Full Time

Key points

  • Permanent, full-time role available in Charleville and Mt Isa
  • Opportunity to be a part of the iconic RFDS team!
  • Access to tax free benefits up to $18,550


Join the Royal Flying Doctor Service (Queensland Section) as a Community Engagement Coordinator and drive our relationships, community participation and long-term support.

About the role
This is an exciting career opportunity to join our team, on a permanent, full-time basis. Positions available at our Western Queensland bases in Mount Isa and Charleville, with the added flexibility of working from home if and when desirable.
This role is a fantastic opportunity for you to develop your community engagement skills, as well as contribute to the wider Corporate Affairs team including event planning, marketing, media and content creation. Everyday you will be developing relationships with both internal and external stakeholders to help promote the lifesaving work of the RFDS and build a community of advocates.

Key Accountabilities:

  • Represent RFDS Queensland at various events both local and state-wide
  • Maintain accurate data and information in the RFDS database to correctly track and record community engagement activity and lead generation activity
  • Support collection of Past Patient stories and testimonials
  • Serve as a brand advocate and ambassador in every interaction with stakeholders and the public
  • Deliver on the community engagement strategy and support a network of RFDS ambassadors across the state
Who are we looking for?
We are seeking a friendly individual with excellent customer service skills and an empathetic approach. You will be systems savvy and display:
  • Previous experience working in and promoting their community
  • Computer skills, including Microsoft Office Suite
  • Previous data entry experience with the ability to perform tasks with a high degree of accuracy
  • Ability to respond to customer queries in a courteous, prompt, accurate and confident manner
  • Excellent written and verbal communication
  • Ability to work and problem solve, autonomously, while collaborating and contributing to wider team goals
  • Excellent relationship building skills and ability to adapt communication style
  • Ability to proactively seek opportunities to attract existing and prospective community engagement
About our offering
We value our people and are passionate about making a difference for people who live, work and travel in remote, rural, and regional Australia. By joining the RFDS, you will:
  • Attractive salary of up to $70K depending on qualifications and experience
  • Access to generous not-for-profit tax-free benefits of up to $18,550
  • Access to RFDS vehicle or reimbursement for use of personal vehicle for work related travel
  • Additional company superannuation contribution program 
  • Access to our Employee Assistance Program including counselling, nutrition sessions, financial sessions, and legal advice
  • Orientation program including an onsite aeromedical base tour
  • Private health insurance discounts
  • Novated leasing available
  • Access to a full allocation of a newly launched uniform range at no cost
  • Opportunity to be a part of the iconic Royal Flying Doctor Service team
About the Royal Flying Doctor Service (Queensland Section)
The Royal Flying Doctor Service (RFDS) is one of the largest and most comprehensive aeromedical organisations in the world. In Queensland, the RFDS employs over 500 people with positions ranging from pilots, doctors, nurses, engineers, allied health professionals, and a variety of administration and support services roles.
The RFDS delivers a broad range of essential health care services to rural and remote communities, as well as emergency retrieval services.
To discuss opportunities within the RFDS (Queensland Section) please contact Recruitment on: 07 3852 7553 or
The Royal Flying Doctor Service (RFDS) (Queensland) is passionate about fostering equality within the workplace. We encourage applications from Aboriginal, Torres Strait Islander, and people of culturally diverse backgrounds. 
Successful candidates will be subject to a Police Check and Pre-employment Drug and Alcohol Testing.  Candidates are required to hold a current, unrestricted Australian Driver's Licence and obtain a Blue Card. 

RFDS (Queensland Section) works with vulnerable patients in remote parts of Queensland and provides an essential service to many regional and remote communities. To ensure the health and safety of our staff, our patients and these communities, as well as to manage the risks involved in service delivery and COVID-19 transmission in these communities and our workplaces, our staff are required to be vaccinated against COVID-19. If you are the successful candidate the requirement to be vaccinated against COVID-19, including maintaining any recommended booster requirements, will be a term of your employment, as will the requirement to provide proof of vaccination.