Retention and Development Senior Coordinator

Date published

23 Nov 2021



Job ID


Retention and Development Senior Coordinator

We're currently seeking a Retention and Development Senior Coordinator to join us to lead and oversee the delivery of our strategies


  • Volunteer / Charity / Community
  • Fundraising
  • Permanent / Full Time

Key points

  • Generous salary packaging
  • Newly created role
  • Iconic organisation


Retention and Development Senior Coordinator
The Royal Flying Doctor Service of Australia (RFDS) is one of the largest and most comprehensive aeromedical organisations in the world. Using the latest in aviation, medical and communications technology, we deliver extensive health care and 24-hour emergency service to those who live in and travel through remote, rural and regional Australia.

We’re currently seeking a Retention and Development Senior Coordinator to join us to lead and oversee the delivery of our donor engagement and retention strategies for single giving and regular giving audiences.
Responsibilities include but not limited to:
  • Planning and implementation of single and regular giving programs across multiple channels to deliver ambitious growth targets
  • Lead the Individual Giving team and provide guidance and support
  • Partner closely with the Data and Supporter Relations Teams to ensure best practice communication and fundraising approaches
  • Conduct regular one to one’s, appraisals and identity training needs and opportunities within your team
Essential Criteria for the Role
  • Significant experience across marketing, communications or fundraising
  • Experience and expertise in developing relationships with single, regular and mid value donors
  • Proficient understanding of Fundraising industry standards and regulatory requirements
  • Experience in developing innovative tests from the ground up for new platforms and projects
  • Evidence of full COVID-19 vaccination
Our Values:
Our Values of Reliability, Care, Trust and Safety form shape the way we work as individuals, as team members and with the communities we serve.
The Royal Flying Doctors Service (South Eastern Section) is passionate about social justice and diversity and is committed to being an EEO employer. We embrace diversity in our workforce and encourage applications from culturally and linguistically diverse backgrounds, including those from Aboriginal, Torres Strait Island heritage and people with lived experience of disability.
The RFDS (South Eastern Section) is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, or protected Veteran status
Any published closing dates are estimated, the RFDSSE aim to fill vacancies as quickly as possible.  This means that we will close advert as soon as we have found the right candidate and this may be before the published closing date.  We would therefore advise interested applicants to submit an application as early as possible