Base Services Coordinator (Administration)

Date published

01 Apr 2021


Bundaberg Base

Job ID


Base Services Coordinator (Administration)

Coordinate the administrative, financial and operational resources for RFDS Bundaberg Base!


  • Admin / Secretarial / Office Support
  • Administration
  • Permanent / Full Time

Key points

  • Full-time position- Bundaberg location
  • Base + Super + Salary packaging up to $15,900
  • Join a supportive, highly skilled and multidisciplinary team


The Base Services Coordinator is responsible for ensuring the efficient functioning of RFDS Bundaberg Base through the coordination of administrative, financial and operational resources.
The Base Services Coordinator supports the Manager- Clinical Base and Operations and Senior Base Pilot in their overall leadership of RFDS Bundaberg Base and provides direct leadership to Administration staff.
Located in Bundaberg the Base Services Coordinator is a full-time position with an expected start date in May 2021 on a maximum term contract until March 2022.
Key responsibilities

  • Leadership and management of all Base administration functions
  • Accurate, timely and confidential patient record management
  • Manage and maintain assets and facilities
  • Manage administration budget
  • Coordinate Base related financial duties (invoicing, receipting and reconciliation)
  • Support engagement and promote the RFDS in marketing and fundraising activities
  • Support and coordinate quality, risk and compliance improvements and protocols
  • Manage supplier contracts including WH & S requirements
  • Prepare regular reports as required
Who we are looking for?
  • Business Administration qualification (Desirable)
  • First Aid Certification
  • Experience in a lead Administration or Medical Reception role
  • Highly competent in working autonomously
  • Strong customer service experience
  • High attention to detail
  • Accounting experience and/or working with budgets
  • Understanding of Workplace Health & Safety regulations
  • Experience with Patient Records Management (or CRM)
Why join Us?
Your contribution will be rewarded with;
  • Competitive Base + Super + Salary packaging of up to $15,900
  • Comprehensive orientation and training from our supportive, highly skilled and multidisciplinary team.
  • Private health discounts
  • Employee Assistance Program- for staff and their families
In addition, as a member of the team driving RFDS from behind the scenes, you’ll come to work knowing that your efforts are enabling our work in helping people and you are positively impacting your community. 
About us:
The RFDS is one of the largest and most comprehensive aeromedical organisations in the world. Using the latest in aviation, medical and communications technology, we deliver extensive primary healthcare and 24-hour emergency services, from nine strategic bases, to those who live, work and travel throughout Queensland. RFDS Bundaberg Base operates as an emergency retrieval base, incorporating aeromedical retrieval and inter-hospital transfer services.
To discuss this role further please contact further please contact Shannon Brotherton on 07 4131 3000.
This role will close on the 18th April 2021, but shortlisting may begin prior to this date.
For further detail around responsibilities, feel free to request the position description from
Successful candidates will be subject to a Police Check and Pre-employment Drug and Alcohol Testing.  Candidates are required to hold a current, unrestricted Australian Driver's Licence, First Aid certificate and obtain an ASIC Card. 
The RFDS is committed to the principles of Equal Employment Opportunity
Aboriginal and Torres Strait Islander People are encouraged to apply.