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Resources for patients/carers/families

Cancer Council Helpline 13 11 20 (cost of a local call)

Anyone can call this free, confidential telephone information and support service. Specially trained staff are available to answer your questions about cancer and offer emotional and practical support. The Helpline has links to locally based counselling services, support groups and networks, education groups, programs and information, practical assistance, and city accommodation for remote patients.

This Australian government website provides links to resources that explain cancer risks, treatment and support services.

Cancer Council Patient Support
This is a key activity of Cancer Councils around Australia who offer a range of patient support facilities, these often include:

  • Counseling services
  • Support groups and networks 
  •  Education groups, programs and information 
  •  Practical assistance 
  •  Accommodation – city accommodation for patients and carers who live in remote locations

Cancer Council Australia Health Resources, Services and Programs
This is the most comprehensive source of information and support for patients and carers. Most resources can be accessed from their website or posted free of charge. There is information on:

  • Cancer types: Breast, Colorectal, Head and neck, Lung, Melanoma, Ovarian and Prostate
  • Early Detection, After a Diagnosis, Treatment
  • How to find a specialist,
  • Support and FAQs

Isolated Patients Travel and Accommodation Assistance Scheme

Patients travelling to the city for treatment may be eligible for a government scheme to provide financial assistance for travel and accommodation expenses. However, many patients are unaware of their eligibility for this support. This scheme has a different name in each State and Territory:
ACT Interstate Patient Travel Assistance Scheme (IPTAS)
NSW Isolated Patients’ Travel and Accommodation Assistance Scheme (IPTAAS)
NT Patient Assistance Travel Scheme (PATS)
QLD Patient Travel Subsidy Scheme (PTSC)
SA Patient Assistance Transport Scheme (PATS)
TAS Patient Travel Assistance Scheme (PTAS)
VIC Victorian Patient Transport Assistance Scheme (VPTAS)
WA Patient Assisted Travel Scheme (PATS)
Patients should be advised that they may need to claim in advance in some states. In some states, support is available for family members, and some states also have patient accommodation available through the cancer organisations or hospitals at reduced costs. A list of available resources can be attained from each State and Territory cancer organisation or local hospital.

Resources for Aboriginal and Torres Strait Islander Patients and Carers

There are fewer resources developed specifically for Aboriginal and Torres Strait Islander patients and carers . The following is a link to resources developed by Cancer Council Victoria for Koori patients.   

Other resources are being developed. To find suitable resources contact your local Aboriginal Medical Services or visit HealthInfoNet 

Recommended by the Cancer Council

The Cancer Council recommends these resources specifically for rural and remote residents:

Cancer Smart Lifestyle fact sheets   

Early detection fact sheets, info on screening 

SunSmart resources 

Sun protection resources for outdoor workers and employers

Vitamin D brochure – addresses sun exposure for different skin types